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Discount policy / Book Catalog / Book Ordering
information
Return Policy
DISCOUNT POLICY
PRICE CODES
We are currently in the process of revamping our pricing structure.
Until we can change the entire site, please note the following price codes:
B after a price indicates a budget book that gets no further discount.
D after a price indicates that the 10% discount has already been applied.
S after a price indicates a sale book (damaged or overstock)
that gets no further discount.
* after a price indicates a short discount book which we cannot afford to discount
or an item the publisher has forbidden us to discount.
U after a price indicates a used book. (We are still in the process of adding the
"U")
E after a price means an earlier printing with a lower price, and the lower price is good
only while supplies last.
OP after a price means the book is out of print and the price reflects its market value
which is not discounted.
Items with no code are eligible for the 10% discount on the order form unless they are
used, bargain, or sale books.
When you place an order or make an inquiry by e-mail or phone,
it is important to include the entire price, including the code, and the title,
so that we can find your book easily.
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
We have a minimum order of $7.00.
There is a $1.00 service charge to process orders under this amount.
Additional discounts can be negotiated on volume orders of single titles that total over
$200
Call 1-800-925-8587
NEW
ARRIVALS
ORDERING
INFORMATION
Note: We will give you the fastest service we
can, but we is really me, and if we're at an out-of-town event, I might not receive your
e-mail, phone messages, or snail mail for several days after you send it. You can check
our schedule to see when we will be out-of-town by looking at
Upcoming Events on the Home page.
Sometimes our phones go down in bad weather or for other reasons (such as construction
crews cutting the lines accidentally). You can be pretty sure this has happened if you
call and the phone rings more than four times without being picked up by a machine or a
person. We will answer your e-mail as soon as the phones are working again.
You have several ordering options.
You can e-mail
us a list of the books you want, we'll check stock and let you know how much
your order will cost to ship. Be sure and specify which books are on sale or
used. At that point, you can either call us at (800) 925-8587 and give us a credit card
number over the phone, pay by PayPal, or you can e-mail us and state that you are sending a check
or money order. We
will then pull the stock and set it aside until your check arrives or ship it immediately
if you used a credit card or PayPal. (It is our policy to send shipments at their actual cost to us,
including packaging and insurance. Please specify whether you would like your books
shipped book rate (the cheapest), regular parcel post, or Priority Mail (2 or 3 days in U.
S.) We have not included UPS because it is generally more expensive and
requires us to ship earlier in the day than post office shipments. If you are outside the United States, we
need your complete address to determine shipping costs. Overseas orders must be paid by
credit card or PayPal in U.S. dollars or by international postal money
order.
You can use our special fax order form and fax your order to us. See instructions.
You may also fax your school's regular purchase order form, allowing 10% for
shipping, or a minimum of $4.00 on small orders. This is an especially good idea
if you don't like sending credit card numbers electronically, but you still want your
order shipped quickly. Our fax number is (805) 237-9639. Or, you can pay us
with Pay Pal by email. If you do not yet have a Pay Pal account, Click on this link to
sign up. https//secure.paypal.x.com/refer/pal=barb%40barbsbooks.com
After you sign up, pay Pal will give you $5.00, and that might be
more than enough to pay your shipping.
You can print our
mail order form and mail it to us with a check
or money order.
(It's a good idea to check availability by e-mail before you do this. If you do this, we
will figure the postage and discounts for you and give you your total by e-mail.)
Orders should be mailed to Barb's People Builders, 3420 Highway 46 West, Templeton, CA
93465. If you'd rather not print out the form, just use any sheet of paper to list the
titles, catalog numbers, and prices. Please mark used books with an "U" and sale
books with an "S" beside the price if I have not already done it. Be sure
to include your name, address, e-mail address, and phone # and your preferred shipping
method. Be sure to include amounts for shipping and, if you live in CA, .0725 additional
for sales tax. These instructions are for those who want to pay by check or money order.
All checks must be drawn on United States banks. We also accept international postal money
orders.
You can place your order by phone, but then you risk
playing phone tag if we're out. E-mail is always better. If you want me to call you to get
a credit card number or to answer a question, please give me an idea of good times to
call. I live in the Pacific Time Zone, and I can serve you better if you call after 9:00
a.m. my time. If you call from the east coast at 8 a.m. your time I'll answer, but I may
not be coherent yet. Likewise, I won't call you at 9 p.m. my time, unless you ask me to.
If you call and the phone rings more than four times and is not picked up by a person or
an answering machine, it is likely that our phones have gone down due to weather or other
conditions. In that case, e-mail us, and we will get back to you as soon as the phones are
working again.
Return Policy
We want our customers to be satisfied with what they order from us, and
we know it is difficult to buy when you have not been able to see before you buy. If you
do have questions about a product, it's a good idea to ask them by email so you can make
the best possible decision before you order.
If something you ordered turns out not to be what you expected and you
don't believe it will work for you, you may return it and we will send a refund check,
exchange for credit toward other merchandise, or credit your charge card. Here are the
conditions:
Items must be returned in as good condition as they were received.
Items must be shipped back within 15 days after you received them.
Items must not have been written in or on in any way.
Unless you received the merchandise in damaged condition,
you are responsible for the return postage and
a 10% restocking fee (or 1.00, whichever is more)
may be deducted from your refund, depending upon the circumstances.
Please feel free to ask beforehand if you have any questions
about this policy.
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